Support

Questions, bugs or ideas? Email support@upweight.app and include your iPhone model and iOS version. We usually reply within two working days.

Common questions

Where is my data stored? Only on your iPhone. Upweight has no servers and no accounts. Export a backup any time in Profile → Backup & data.

I got a new phone. How do I move my history? On the old phone, export a backup (Profile → Backup & data → Export backup) and save it to Files or iCloud Drive. On the new phone, install Upweight and choose Restore from backup.

How do I restore my subscription? Profile → Account & subscription → Restore purchases, signed in with the same Apple ID you bought with.

How do I cancel? Subscriptions are managed by Apple: iPhone Settings → your name → Subscriptions → Upweight. Cancel at least 24 hours before renewal. Refunds are handled by Apple at reportaproblem.apple.com.

What happens when the free month ends? You keep logging workouts for free, and your history, routines and backups stay yours. Suggested weights, warm-ups, plate maths, plans and strength charts need Upweight Pro.

Can I switch between kg and lb? Yes: Profile → Settings → Units. Your history converts automatically.

Health

Upweight provides general fitness information, not medical advice. Talk to a doctor before starting or changing an exercise program, and stop if you feel pain, dizziness or chest discomfort.